Crisis communication online

Faye's Blog

A slight break from the norm this week. I was contacted via twitter by a BA Hons PR student who is carrying out research for her dissertation. Have a look at the information below, hopefully you can help her out.

My name is Faye Saville, I am a final year BA (Hons) Public Relations student studying at the University of Central Lancashire and I’m currently carrying out my dissertation on the topic of crisis communications online, focusing on the case of Baby P.

My study aims to discover how and why various Internet methods (e.g. blogs and social networking sites etc) are used by individuals to communicate with online during a crisis. This study requests to hear from individuals who have an interest (professional or otherwise) in the social work / social services and welfare sector and the case of Baby P.

I would be greatly appreciated if anyone would like to fill out my questionnaire? I would be really grateful if I may gain responses as soon as is possible, as I have a short data collection period.

If you would like to participate please email me at or visit my blog: to request a copy of the questionnaire.

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