We build for charities.
Consultancy, training and strategy to help charities get the most out of digital.
What we do
Services
Digital strategy & transformation
User experience testing & research
Digital reviews
Website design
Video, animation and audio
Online campaigns
SEO
Copywriting
Google Ads Grant management
Training
Service design methods for charity professionals
Data for decision making in charities
Social media strategy
Digital fundraising strategy
Google Analytics
Google and Facebook Ads
Writing for the web
Email marketing
SEO
Social media measurement
Bringing annual reports to life
Demonstrate impact using animation, video and multimedia content
We have a wide range of trainers who are experts in their field. We can deliver sessions in-house, at a venue of your choice, at one of our training spaces in Glasgow, Edinburgh, Stirling and Dundee or online using Zoom Webinar.
Who we are
Ross McCulloch
Founder of Third Sector Lab, Ross leads on all digital strategy and consultancy work. Ross works with charities to help them use digital and social media as a tool to deliver organisational objectives.
He is the founder Digital Trustees Scotland - a movement which aims to get a tech professional on every charity board. Ross developed and facilitates the highly-successful SCVO Digital Senior Leaders Programme. He also runs the CharityComms Scotland Networking Group and Third Sector Geeks WhatsApp Group to help strengthen the charity digital community.
Jenn Hood
Jenn is an award-winning digital designer. She is experienced in supporting a range of public and third sector projects with their overall communication strategy and visual style as well as working to develop existing communication channels. She was responsible for the viral #NoWrongPath campaign which has seen a reach of over 50M with over 23,000 contributors.
Robyn Barclay
Robyn has considerable communications experience in both paid and voluntary roles. She has handled social posting for high profile clients and was the winner of the Annabella Kirkpatrick Prize in 2022. Alongside her work at Third Sector Lab, she volunteers in a digital strategy and communications role for intersectional feminist website and community, Clitbait.
We work with a wide range of skilled and trusted associates to deliver the right team for your project.
Who we work with
The Charity Digital Code of Practice
In record time we delivered a fully responsive, user-tested website for the Charity Digital Code. This is an incredible resource for the third sector, packed full of advice, best practice, toolkits and case studies.
SCVO Digital Senior Leaders Programme
Our Director developed and facilitates the UK’s leading third sector digital leaders programme. The six month programme supports non-profit CEOs and other senior staff on their digital evolution journey. The sessions helps participants get to grip with data as a decision making tool, culture change, leadership, service design, cyber security and flexible technology.
Inspiring Scotland social media strategy
We have worked with a range of funders including Inspiring Scotland, Corra Foundation, The National Lottery Community Fund Scotland, Impact Funding Partners and The RS MacDonald Charitable Trust to deliver social media training & planning workshops to grant holders. We’ve empowered charity staff to tell stories effectively, demonstrate impact and use online channels to engage audiences.
CCPS rethinking care sector recruitment
We took a service design approach to help Coalition of Care and support Providers in Scotland members rethink online recruitment. This rapid workshop helped members better understand care sector job hunters’ needs and how technology can deliver a better recruitment experience. The findings from the session have helped underpin a new online social care strategy for Scotland.
Get in touch
Get in touch to book a workshop or speak to us about a project.