Vivien Underwood

Area of expertise:
Community Management, Digital Engagement

Number of years experience:


My digital journey started in 2006 and has nearly always centred on the role digital technology plays in connecting people and organisations.

Over the last eighteen years I have lead projects across digital marketing, online learning, community management, digital engagement and digital enablement - nearly always in small organisations and often with non-technical teams. I'm very used to operating in cost-conscious environments and helping organisations to communicate not only how to use the tech but why it's being implemented and the ways it will support improvements, both for the business but also for your team, and the people who use your services.

Digital technology can create huge opportunities for charities, not least in improving accessibility to services, and awareness of your work. There are so many ways it can deliver better services and communications, giving your team more time to be personally engaged in the moments that really matter, instead of managing manual admin. I'd love to share what I've learnt in environments that have a positive impact on so many lives.

I'm particularly keen to work with organisations that support mental health, children's charities and survivors of sexual abuse or violence. I'm also a big advocate of adventure and active living and I live for music and live events, so I'd be keen to consider opportunities in arts-based organisations too.

I've previously supported an arts project at Glastonbury (the Burning Lotus), volunteered as a Childline Counsellor, and I'm currently volunteering with Refugees Rock here in Liverpool - an initiative to help refugees take advantage of the health and social benefits of bouldering.

Available for: In-person meetings, Remote meetings


Contact Vivien Underwood at