Ross McIntosh

Area of expertise:
Service Design, Digital Transformation, DEIB

Number of years experience:


A talented creative professional helping design organisational effectiveness through individual self-awareness at Insights and a Saltire Summit award winning volunteer who has directly influenced strategy at executive level across NHS 24 and Young Scot, as well as distinction awarded MRes/MDes/BDes(Hons) graduate from The Glasgow School of Art - I am a product and service designer with a reputation for creating innovative solutions to complex and challenging problems that improve user experience and stakeholder satisfaction. I drive a highly creative and generative approach to design which unlocks insights, unravels opportunities and delivers delightful outcomes. Passionate about the transformative impact of design thinking at strategic and systems level, I have research interests in speculative interactions and relationships towards technology that inspire preferable futures. I want to be a Digital Trustee to continue to give back to organisations and further contribute to service development that makes an impactful difference to people's lives– as a recent young person with a disability, I believe through my diverse representation, extensive volunteer experience, as well as varied industry perspective would make me a unique and valuable asset as a Board Member.

Available for: In-person meetings, Remote meetings


Contact Ross McIntosh at