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COVID-19: Digital service delivery for charities - Free support, resources, best-practice, policies, guidance and more for rapid deployment of essential charity services to online channels.

Friday 18 June 2021, 2.00pm - 3.30pm

Promoting digital security to service users with low IT digital skills/confidence with Michael Chamberlain

This workshop will support practitioners and organisations who work with or care for people with low confidence using technology so they can effectively use digital security measures. It will discuss practical tips and methods for promoting confidence while using basic security features and explore why they are important. 


This workshop is aimed at third sector professionals who work with people who aren’t digitally confident.


What you will take away from this workshop:


  • An understanding of the types of anxieties their service users may have about technology and how they can encourage them. 
  • Confidence in supporting service users to be safe online. 
  • Practical advice for promoting confidence in service users. 


To get the most out of this workshop, you will need:


  • Basic digital skills.

This session is open to any charity sector employees and volunteers across the UK. Where spaces are limited priority will be given to grant holders of The William Grant Foundation, The Robertson Trust, Inspiring Scotland, The National Lottery Community Fund and The RS MacDonald Charitable Trust.

About the trainer


Michael is originally from Sussex in the south of England, but now lives in Orkney. With a background in working with those who face multiple barriers to participation, he has been working with Lead Scotland for the last 18 months on everything to do with the overlap of accessibility and technology, such as creating accessible online presences, and making accessible choices with digital security. Michael is interested in accessible solutions to everyday problems and empowering everybody to make accessible choices, whether they are for the benefit of one individual or for the benefit of society more generally. His interests also include disability rights more broadly. 

Michael Chamberlain
Michael Chamberlain

More upcoming workshops

may, 2021