Alice Richardson

dxw

Area of expertise:
User research

Number of years experience:
5

Location:
Newcastle upon Tyne

I'm a user researcher with experience in the public sector (via an employee-owned consultancy, dxw).

My job is to speak to people to understand the context, needs and pain points of when they use (or don't use) a service. I also do usability testing of digital products.

I would encourage Boards to ask the right questions of the right people. Understanding people's current experiences and their needs is vital for making the right decisions about digital purchasing and wider strategies.

I would love to add value to a third sector organisation's work, especially in community, health or environmental sectors.

Available for: In-person meetings

Contact

Contact Alice Richardson at alice.richardson@dxw.com